We want every NoelNest gift to arrive beautifully. If your order arrives damaged or incorrect, contact us within 30 days with your order number and photos so we can make it right.
For change-of-mind returns, items must be unused and in original packaging. Return shipping is the customer’s responsibility unless the item is defective or incorrect. Refunds are issued to the original payment method after inspection. Seasonal items should be returned before December 31.